Warranty & Repair

Warranty

If for any reason your piece breaks, we are happy to offer a repair service.

Your jewelry is under warranty for any manufacturing defects for 90 days from the date of purchase, after that a service fee will be added and is subjected to change on a case by case basis. 

However, if we find that the piece is significantly damaged, man-made damaged, damages caused by accident (bent ring, broken chain), improper use or storage of the product, unauthorised modifications, missing stones, or beyond repair, an exchange/replacement or additional fee may be required. 

Kindly note that customers are responsible for all return shipping charges and we highly recommend customers to send the package via trackable shipping service.

Repair

Lead time of repairment is around 45-60 working days, depending on the level of damaged.

Feel free to drop us an email to know the repair pricing and possible concerns at anfrey.jewellery@hotmail.com